Improving Patient Flow: A Guide for Clinics

Opening your doors is just the beginning. How you manage patient flow day-to-day affects not just efficiency, but patient satisfaction, staff wellbeing, and clinical outcomes. Whether you’re a GP, specialist, allied health, dental, cosmetic or veterinary practice, streamlining patient flow is something you can actively improve — with meaningful results for patients, staff, and your […]
Understanding the Nov 2025 MBS Changes

April 2025 With the upcoming changes to Medicare Benefits Schedule (MBS) rebates for GP consults set to take effect in November, there has been significant discussion around the government’s proposed increases. While the announcement suggests a boost to rebates, it is essential for general practitioners to understand the fine print—particularly the conditions under which […]
Annual Business Plans

December 2024 Business & Strategic Plan Correlation The Strategic Plan represents the macro vision of the practice/business, the Business Plan is the micro level plan which ensures both are constantly aligned. Obviously, Business Plans must be realistic, achievable and measurable. A Business Plan will generally be comprised of two broad sections: Tactical: actions to ensure […]
Strategic Planning

November 2024 “The best way to predict the future is to create the future”….……..…Peter Drucker. Strategic Planning may be simply described as “foresight”. Foresight is the art of envisioning the future and then planning to make it happen. Many practices, including businesses in a variety of industries, often achieve growth: by […]